LEGAL

Privacy Notice.

How Engage X Digital collects, uses and protects personal information, in line with South Africa's Protection of Personal Information Act (POPIA).

Draft notice. This privacy notice has been prepared as a starting point for Engage X Digital and has not yet been reviewed by a qualified legal professional. It must be reviewed and confirmed before this website is published live.

Who we are

Engage X Digital ("we", "us") is a marketing services operator based in Johannesburg, South Africa. This notice explains how we handle personal information collected through this website and in the course of providing our services.

What we collect

We collect the personal information you choose to give us, such as your name, email address, phone number and business details, when you submit our contact form, email us, or engage us for services.

How we use it

  • To respond to your enquiry and discuss a potential project.
  • To deliver services you've engaged us for, including any related communication.
  • To send you updates you've specifically asked for.

We do not sell or rent personal information, and we do not use it for purposes beyond what you'd reasonably expect from getting in touch with a marketing services provider.

Our legal basis for processing

We process personal information on the basis of your consent (for example, submitting a contact form) and our legitimate business interest in responding to enquiries and delivering services, consistent with the Protection of Personal Information Act 4 of 2013 (POPIA).

How we store and protect it

We apply reasonable technical and organisational measures to protect personal information in our care. Information is only shared with service providers reasonably needed to deliver our services (for example, hosting or email providers), and never for their independent marketing purposes.

Your rights

Under POPIA, you have the right to access the personal information we hold about you, request that it be corrected or deleted, and object to how it's processed. You also have the right to lodge a complaint with South Africa's Information Regulator if you believe your information has been mishandled.

Cookies & analytics

This website may use basic analytics to understand how it's used. We do not knowingly collect sensitive personal information through this website.

Contact us about privacy

For any question about this notice or your personal information, email hello@engagexdigital.org.

Changes to this notice

We may update this notice from time to time. The current version will always be available at this page.